Customer Management

Technology That Powers Flexibility

At MyAffiliates, we believe technology should simplify operations, providing flexibility and complete control over affiliate programs. Our affiliate tracking software empowers operators to push and extract data seamlessly, ensuring real-time access to critical insights.

In the highly competitive and data-driven iGaming industry, having instant access to accurate data is essential for making informed decisions. MyAffiliates’ Affiliate Management Software is designed to be:

• Compatible with all media types, allowing seamless campaign management.
• Integrated with third-party media providers like Connextra and Bannerflow, enhancing affiliate marketing strategies.
• Highly customisable, enabling operators to target specific campaigns for all affiliates, selected groups, or individual partners.
• Complete campaign control ensures that every marketing strategy element is precisely managed for optimal performance.

Scalable Hosting Solutions for Performance & Growth

Built on Amazon Web Services (AWS), MyAffiliates provides scalable hosting solutions that adapt to the needs of growing affiliate programs. Our cloud-based infrastructure ensures:

• Instant server provisioning, allowing for rapid expansion.
• Dynamic resource scaling, adjusting server capacity based on traffic demands.
• Integrated Content Delivery Network (CDN) for fast and efficient media serving using Amazon’s global network of edge servers.

With MyAffiliates, operators get a powerful, flexible, and scalable affiliate marketing software that maximises efficiency, ensures seamless integrations, and delivers data-driven performance insights for sustained growth.

Granular System Accessibility & User Control

With MyAffiliates, operators have complete control over system accessibility, ensuring that managers and team members only see relevant data based on their roles. Our platform offers:

• Customisable access levels – Define permissions for different managers and departments.
• Comprehensive audit system – Track all modifications and interactions within the platform.
• Automated notifications – Users receive alerts when changes are made to an affiliate account, ensuring full transparency.
• Affiliate manager updates – Any modifications to an affiliate profile trigger instant notifications, improving communication and compliance.

Continuous Updates & Feature Enhancements

Unlike many affiliate marketing software providers, MyAffiliates follows a bi-weekly release cycle, ensuring clients always have access to the latest innovations. Key benefits include:

• New features every two weeks – Continuous improvements to both affiliate and admin interfaces.
• No hidden costs – All newly developed functionalities are automatically available to all clients.
• No additional module purchases – Every enhancement is included without requiring extra fees to unlock features.
• Future-proof technology – Clients always have access to the latest tools and integrations to stay ahead of industry trends.

With MyAffiliates, you get a fully customisable, continuously evolving platform designed for maximum flexibility, transparency, and long-term growth—without additional costs or unnecessary limitations.

Affiliate Interface Reflecting Brand Identity

The fully customisable interface in MyAffiliates is designed to align with the client’s brand seamlessly. Customisation extends beyond simple skin changes, offering the ability to tailor the front end to specific needs fully. Key features include:

• Tailored Design Options – Adjust the layout, format, order, and terminology to maintain brand consistency.
• Custom Information Display – Control how data is presented to affiliates for better clarity and organisation.
• Affiliate XML API Access – Affiliates can generate reports directly through their XML API, eliminating the need for manual login.
• Seamless Brand Integration – Ensure the affiliate interface matches the brand’s identity, including logos, colour schemes, and terminology.

24/7 Support for Uninterrupted Operations

With a global support presence, MyAffiliates ensures uninterrupted operations and efficient issue resolution. Key support features include:

• Dedicated support  – Clients have access to personalised support teams in Australia and Malta.
• Rapid Issue Resolution – Immediate assistance is available to minimise downtime and disruptions.
• Service Level Agreements (SLAs) – Critical issues are handled with prioritised response times.
• Emergency Contact Availability – A 24/7 emergency contact number is provided for urgent matters.
• Comprehensive Support Ticket System – A structured system allows tracking and follow-ups on queries for complete transparency.

With MyAffiliates, clients benefit from a branded, fully customisable interface that enhances the affiliate experience while ensuring reliable and responsive support for smooth operations.

Powerful Reporting Engine with XML API Integration

The reporting engine in MyAffiliates’ affiliate tracking software is designed to provide data-driven insights, helping operators optimise affiliate program performance and maximise ROI. Key features include:

• Over 20 Pre-Built Affiliate Reports – Includes affiliate performance tracking, conversion analytics, traffic source insights, revenue attribution, fraud monitoring, and payout summaries.
• Advanced Filtering for Precision Analytics – Customise reports with filters for country, device, media type, traffic source, affiliate ID, player value, and more.
• Fully Customisable Reports – Every report column can be added, removed, or reorganised to match specific business needs.
• Seamless XML API Integration – Enables data synchronisation with CRMs, payment gateways, and third-party marketing tools.
• Automated Data Import & Export – Streamline workflows with scheduled data transfers for performance tracking and auditing.
• Custom Report Development—Upon request, Tailored reports and bespoke XML API endpoints can be developed, ensuring data accessibility and flexibility.

Transparent Pricing with No Hidden Fees

Unlike other affiliate marketing platforms, MyAffiliates follows a straightforward and transparent pricing model, ensuring clients can scale without unexpected costs.

• One-Time Setup Fee – Covers full system integration and seamless migration of existing affiliates, ensuring a hassle-free transition.
• Fixed Monthly Subscription – A pre-agreed pricing structure with no additional fees for scaling up.
• Unlimited 24/7 Customer Support – Clients receive round-the-clock technical support at no extra charge.
• Free Affiliate Software Training – Unlimited, in-depth training sessions to ensure teams are fully equipped to leverage all platform features.

With MyAffiliates, businesses benefit from a powerful, data-driven reporting system and a cost-effective, transparent pricing structure. This ensures that affiliates and operators can grow their programs confidently.